Privacy

No One Wants Your App is a small research service. There are two ways to use it: a paid report you buy, and a free diagnosis you apply for. This page says plainly what we collect and why, for both. We collect nothing beyond what is listed here.

What we collect — free diagnosis

If you send us an application on our diagnosis page, we collect what you type into that form. That is your email address and a description of what you're building, plus, depending on your situation and what you choose to answer: your website or app URL, when you launched, the situation you select, approximate traffic, usage and paying-customer numbers, optional approximate monthly revenue, how you price it or whether it's free, where people are coming from, what you think is going wrong, what you've already tried, what you plan to do next, and the question you want answered.

Applying does not create an account, and there is no password. The application form itself asks for no files. We never connect to your analytics, payment processor or any other account — nothing is collected from your product, only what you choose to give us.

If we review your application, we also create our own internal notes and a status about it. Those are our working records, not yours, and they are never shown on the site.

What we collect — evidence you send us

If we decide to look into your case, we may email you a private link asking for a few specific things. On that page you can type short answers and, where we ask for it, upload files — typically screenshots of your analytics, a CSV export, or a PDF. We only ask for what could actually change the answer, and everything on that page is optional in the sense that you choose whether to send it at all.

We store those files privately, alongside the name your file already had, its size and type, and the time it arrived. They are never public: nothing we store is reachable without a short-lived link that we generate, and we do not publish, index or share them.

Please don't send us passwords, API keys, access tokens, or your own customers' personal details — we don't need them, and we ask you not to. If something like that reaches us anyway, email us and we'll delete it.

What we collect — paid report

• Checkout and contact information needed to fulfil your order: the email address you enter at checkout, and Stripe's record of the payment (amount, status, and Stripe's own identifiers). Your card details go to Stripe directly; we never see or store them.
• The project information you submit — before payment (an optional URL, a short description of what you're building, and what you want to find out; these travel with your Stripe checkout so we don't ask twice) and in the post-purchase questionnaire: project name, URL, what you're building, what you want to figure out, stage, pricing, traction, where you expect customers to come from, what you're considering next, and anything else you choose to tell us.

What we collect — everyone

Basic attribution and usage information for measuring this experiment: a random anonymous visitor identifier stored in a first-party cookie, campaign parameters from the link you arrived on (for example utm_source or a Reddit click id), which of our few pages you viewed, and how far you got through the steps on them — the start page, checkout and the questionnaire on the paid side, and the diagnosis form on the free side. Where an application is submitted, this information is stored alongside it.

What we do with it

• Review your application and decide whether, and how, we can actually help.
• Contact you about your application or your order.
• Ask you for specific evidence where it could change what we conclude, and read what you send back.
• Research and write your diagnosis or report, and email it to the address you gave us.
• Operate, secure, troubleshoot and measure the service — including understanding how many people who see these pages go on to apply or buy, so we can decide whether to keep offering it.

We do not sell your information, and we do not use it to advertise to you. We do not run advertising pixels on this site. Vercel, which hosts it, counts page views for us without cookies; that data is aggregate (page, referrer, country, device type) and does not identify you.

Who else sees it

Supabase hosts our database and stores any files you send us, and Vercel hosts this website; both handle information from the free and paid sides. Stripe processes payments, and is involved only if you buy a report — a free application never reaches Stripe. Each acts on our instructions to run the service.

How long we keep it

Applications, orders, questionnaire records and any files you send us are kept while this service operates, and for as long as needed to handle any payment questions or disputes. If you'd like your information deleted — whether or not we ever worked on it — email us at james@noonewantsyour.app and we'll remove it, including the stored files themselves, not just our record of them.

Cookies and browser storage

One first-party cookie holds the anonymous visitor identifier and campaign parameters described above; a second is set only if you use our internal testing link, so we can label our own visits. Neither is shared with anyone. After you submit an application, your browser briefly keeps the address you entered so the confirmation page can show it back to you; that stays on your device. If we send you an evidence link, the link itself is the key to that page — it works for one case only, expires after 30 days, and we can switch it off at any time, so please don't forward it. Stripe sets its own cookies on its checkout page under its own policy.

Contact

Questions about this policy or your data: email james@noonewantsyour.app. If you bought a report you can also reply to your Stripe receipt or report email.